Assaloon

common questions

 

I opened the honey and tasted it and did not like its quality. What should I do?

Inform us of this on WhatsApp (966565340241) and provide us with your account number, and we will recover the product and return your amount immediately to your account.


How do I know if honey is natural or adulterated?

More than 95% of people do not distinguish whether genuine honey is adulterated honey, and honey is one of the products most subjected to fraud and tampering. Unfortunately, fraud methods are numerous and advanced and difficult to detect, therefore

Whatever source you take the honey from, make sure of the following:

1- You are provided with a quality inspection of the honey in a reliable laboratory, and you are not required to do the inspection yourself because the examination is expensive.

2- He sends you the test result with a package of honey.

3- There is a barcode on the honey package that you can scan from the FDA’s Tamni application

4- The honey store is documented on the Marouf platform of the Ministry of Commerce

5- It provides you with a real guarantee that your money will be refunded immediately if the quality of the honey does not suit you.

6- Its prices are reasonable, as very low prices are a question mark, as honey cannot be sold for less than the cost of beekeeping and honey sorting.

7- Honey is served in glass containers that preserve the benefits of the honey, and not in plastic bags that affect it.

8- The honey is kept after arriving from the beehives in cool, dry places to preserve the vitamins, minerals, and medicinal benefits of honey.

9- It has high ratings from previous customers who have tried the honey.


I bought Asalon honey and then found another honey of higher quality at a lower price. What should I do?

Inform us of this on WhatsApp (966565340241) and provide us with your account number, and we will recover the product and return your amount immediately to your account.


What are the therapeutic benefits of honey?     

Each type of honey has several different therapeutic benefits, which you can find out for yourself by searching for them on Google, as we cannot talk about them through the store’s website. Therefore, it is best to refer to non-commercial scientific sources, such as this site:

www.honeybenefit.com


What is the shelf life of honey?

Honey has a long shelf life. Honey is one of the most stable natural foods, and can have an almost indefinite shelf life if stored properly.

But the Food and Drug Administration instructions stipulate that the expiry date should not exceed two years from the date of packaging, so we adhere to that and put this on the packaging even though honey, if stored properly, can last for several years without spoiling.


Is honey suitable for children?

Children can consume honey from the age of two years and above. It is never recommended to give it to children under two years.


Does Asalon honey contain sugar or glucose?

The natural honey produced by bees contains natural sugars such as glucose and fructose, just like the sugars in apples, oranges and other fruits. This is part of its natural composition. But what we emphasize and adhere to is that Asaloun honey is 100% natural honey that arrives to us raw from the beehives without being processed. Add any sugars to it.


What tests were performed on Assalon honey?

When the honey arrives from the apiary to us, we take two samples. The first we send to the QSI laboratories in Germany, and the second we send to the honey quality laboratory in Riyadh. We send the test results with each package in the form of a barcode so that the customer can see the results himself.


Is Asaloun honey pasteurized?

Raw Asaloun honey is not subjected to pasteurization. Pasteurization destroys the therapeutic properties of honey, so honey is of no significant therapeutic benefit.


What are the best types of honey?

This question is like the following question: What is the best medicine? Of course, each medicine has different benefits and unique therapeutic properties, as well as types of honey. Each type has different therapeutic properties, so we cannot prefer one type over another. You are the one who renews your need, and based on that, you choose the appropriate type for you.


How do I preserve honey?

Store honey in a cool place in the air-conditioned room, not in the refrigerator, in a dry place away from direct sunlight and moisture, making sure that the package is tightly closed and the temperature is less than 25 degrees Celsius (air-conditioned room temperature).


Does honey abort pregnancy ? Can pregnant women eat honey?

Yes, honey is a moderately safe food for women during pregnancy, but it is preferable to ask a doctor before consuming honey for a pregnant woman with diabetes


What is the best way to eat honey?

Honey can be consumed at any time, but the best time to ensure that the body absorbs the greatest amount of honey’s vitamins and minerals is to consume it in the morning on an empty stomach. It is also preferable to mix a spoonful of lukewarm water and drink it, as this is the prophetic method that was transmitted from our honorable Messenger Muhammad, may God bless him and grant him peace.


How many calories does a spoonful of honey contain?

A tablespoon of natural honey contains 64 calories


What are bee products other than honey?

Propolis, beeswax, royal jelly, bee pollen, bee venom


What is royal jelly?

Royal jelly is a natural substance produced by worker bees in the beehive from brain glands in their heads, and the queen bee feeds on it.


What are the benefits of royal jelly?

It strengthens the immune system and is considered a general tonic. It contains antioxidants that have a protective effect on the health of the brain and nervous tissue. It is suitable for those who suffer from exhaustion, fatigue, and tension. It is also used for those who want to gain energy and activity when mixed with natural honey. It has a role in enhancing fertility for men and women.


Can I use honey instead of sugar to sweeten drinks?

Of course, natural honey is the best alternative to sugar, safe, healthy, nutritious and beneficial.


Does honey treat erectile dysfunction?

Sidr honey is a natural stimulant and tonic, and its effect increases when mixed with ginseng, pollen, and royal jelly.


Where is Asaloun honey produced?

Samar honey and cucurbit honey from Al-Kharj Governorate, Saudi Arabia

Sidr honey from the Sidr valleys in Pakistan

Black seed honey from Egyptian farms

Black Forest honey from the forests of Germany


How is the quality of honey and its natural properties maintained after purchase?

1) Do not put honey in the refrigerator.

2) It is preferable to keep the product in a dry, dark place at an air-conditioned room temperature of approximately 25 degrees Celsius.

3) Do not expose honey to high temperatures or direct light continuously.


What is honey crystallization and how does it return to normal?

Crystallization of honey is a natural state during which natural, unprocessed honey changes from a liquid state to a solid state over time (it becomes more like jam). The speed of crystallization changes depending on several factors, including the type of honey and the way it is stored or placed in a very cold place, but the quality of the honey is not affected by this change. Crystallization is one of the natural characteristics of some types of honey, which indicates that it is natural honey and has not been subjected to pasteurization.


Is honey suitable for diabetics?

It is best to consult a specialist doctor about this


Can stainless steel spoons be used? Or plastic?

Yes, without a doubt; Because there is no room for interaction between it and honey, as well as plastic and wooden spoons


What is the shipping and delivery time?

In Riyadh, fast delivery within 48 hours

Outside Riyadh, fast delivery within (2-4) working days


I received the package broken or damaged.. What should I do?

Inform us about this on WhatsApp (966565340241) and we will compensate you immediately, God willing.


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